On September 16th, Citizens Bank of Cape Vincent merged with Gouverneur Savings and Loan, and we are excited to welcome you all to the Gouverneur Savings and Loan family.
We also understand that these transitions can be difficult. A Welcoming Packet was mailed to you in August 2022 describing the process and changes taking place, click here to view a PDF of the Welcoming Packet.
If you have any additional questions, please feel free to reach out to your local branch to discuss the transition in greater detail and be on the lookout for changes around the branch in the coming weeks.
Welcome to Gouverneur Savings and Loan!
Quick Start Guide
Here’s a checklist to get you started.
Click on the links below to go to that section.
Missed Your Welcome Letter?
If you missed your Welcome Letter, we may not have your most up-to-date contact information. You can update it by calling one of our locations during regular business hours.
Log Into Online Banking
For your convenience, if you were enrolled in online banking previously, we have enrolled you with the same user ID and email.
Please note that if your username had any special characters (!@#$%^&*(),.?), you will need to remove those from your username for it to work (i.e. Lighthouse1964! would now be Lighthouse1964).
Your password is NOT the same.
For those that had an online banking account with Citizens Bank of Cape Vincent, your new temporary password will be the last 4 digits of your social security number and your 5-digit zip code (i.e. if the last 4 digits of your social security number are 1234 and your zip code is 12618, your password would be 123412618).
If you NEVER had online banking before (even at Citizens Bank of Cape Vincent) and would like to sign up, please click the iBanking Login below and register your account.
We’re here to help!We have a dedicated customer care team that is happy to help you with any iBanking issues or concerns. Please contact them at (888)261-2907 for 24/7 support.
Download the Gouverneur Savings and Loan Mobile App
The Gouverneur Savings and Loan Mobile Banking app is available for Android and iOS wherever you download your apps. There are so many great features available to make your banking experience a breeze, including:
- Sign up for eStatements
- Deposit a check electronically
- Make bank to bank transfers
- Set up custom alerts
- Use budgeting tools
- Pay bills
Learn About Your Products and Features
You might have seen the product descriptions and changes in the Welcome Letter. If you have questions or concerns about the account you are placed in, no worries! Simply contact us with your questions or inquire about different account options.